Privacy Policy

This Privacy Policy explains how Lived Labs ("we," "us," "our") collects, uses, and protects information when you visit livedlabs.co or interact with our products and services. Lived Labs is operated by JOM Holdings LLC, a New York limited liability company doing business as Lived Labs.

Who we are

Lived Labs is an AI-powered invention studio and community. Our mission is to make invention more practical, accessible, and culturally relevant. This Privacy Policy applies to our website, our Studio product, our community spaces, and any other services we offer (collectively, the "Services").

What we collect

Information you give us. When you join our waitlist or contact us through our forms, we collect the information you choose to provide — typically your name, your email address, and any message you send us.

Information collected automatically. When you visit our website, we collect basic, aggregated analytics about how the site is used. This includes things like which pages were viewed, how visitors arrived at the site, and what devices and browsers were used. This data is collected through our website hosting platform (Lovable) and is intended to help us understand and improve the site.

We do not currently use Google Analytics, advertising trackers, or third-party marketing pixels on our website. If we add tools like these in the future, we will update this Privacy Policy and, where required, obtain your consent.

How we use what we collect

We use the information we collect to:

• Respond to questions, requests, and form submissions
• Communicate with people on our waitlist about Lived Labs updates and access
• Operate, maintain, and improve our website, Studio, and community
• Send service-related communications (account notices, important updates, security alerts)
• Understand how our site and products are used in aggregate
• Comply with legal obligations and protect our legal rights

We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.

Service providers

We share limited information with the service providers who help us run Lived Labs. These currently include:

• Our website platform (Lovable) for hosting, basic analytics, and database storage of form submissions
• Our email infrastructure provider (Resend) for sending notification emails when forms are submitted
• Our community platform (Base44) for our community board, when you join the community

These providers are bound by their own privacy and security obligations and may only use the information for the purpose of providing services to Lived Labs.

Cookies and similar technologies

Our website may use cookies or similar technologies provided by our hosting platform to support basic site functionality and aggregated analytics. We do not currently use cookies for advertising or third-party marketing purposes. You can control cookies through your browser settings.

Your choices and rights

You can:

• Unsubscribe from emails. Every marketing email includes an unsubscribe link.
• Request access, correction, or deletion of the personal information we hold about you. To make a request, email us at hello@livedlabs.co.
• Opt out of certain uses of your information, where applicable.

If you are located in the European Economic Area, the United Kingdom, California, or another jurisdiction with specific data rights, you may have additional rights under your local laws (including the right to object to processing, the right to data portability, and the right to lodge a complaint with a supervisory authority). To exercise these rights, contact us at hello@livedlabs.co.

How long we keep your information

We keep personal information for as long as it is necessary to provide our Services and to comply with our legal obligations. Waitlist information is kept until we no longer need it for our Services or you ask us to delete it.

Security

We take reasonable steps to protect your information, including using reputable service providers and standard security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Lived Labs is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at hello@livedlabs.co and we will delete it.

International users

Lived Labs is operated from the United States. If you visit our site or use our Services from outside the United States, your information will be transferred to and processed in the United States.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of the policy. If the changes are significant, we will provide notice through the Services or by email.

Contact us

If you have questions about this Privacy Policy or how we handle your information, email us at hello@livedlabs.co.